Terms and Conditions

1. Terms and conditions

Definitions and Terms

IB-stores.ro – are registered trademarks of INTERNATIONAL BRAND STORES SRL , a legal person of Romanian nationality, having its registered office in Cluj-Napoca, Str. Trifoiului Fn , County: Cluj, having an order number in the Trade Register J12 / 2105/2010, unique tax registration code 27795839.

Seller – INTERNATIONAL BRAND STORES SRL, a legal person of Romanian nationality, having its registered office in Cluj-Napoca, Str. Trifoiului F, County: Cluj, having an order number in the Trade Register J12 / 2105/2010, unique tax registration code 27795839.

Buyer – can be any natural or legal person who is over the age of 18 and makes an Account on the Site and makes an Order.

Client – can be any natural or legal person who is over 18 years old or obtains access to the CONTENT, through any means of communication made available by INTERNATIONAL BRAND STORES SRL (electronically, by phone, etc.) or based on a usage agreement existing between EINTERNATIONAL BRAND STORES SRL and this one and which requires the creation and use of an account.

User – any natural person registered on the Site, who, by completing the account creation process, has given his consent to the site-specific clauses in the General Terms and Conditions section.

Nickname – a pseudonym by which a certain User / Client / Buyer can add Content to the Site. The nickname is associated with the information in the Site of the User / Client / Buyer under the name of "User Name".

Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit the Order and which contains information about the Client / Buyer and the Buyer's history on the Site (Orders, fiscal invoices, guarantees of Goods, etc.). The User is responsible and will ensure that all information entered when creating the Account is correct, complete and up-to-date

Favorites – section of the Account that allows the Buyer / User to create Lists. of Goods that he/she wishes to pursue in view of a possible purchase using the service offered by the Seller to track the Goods and Services by receiving Commercial Communications from him/ her.

Site – the online store hosted at the web address ib-stores.ro and its subdomains.

Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, his intention to purchase Goods and Services from the Site.

Goods and Services – any product or service, listed on the site, including the Goods mentioned in the Order, to be provided by the Seller to the Buyer as a result of the Concluded Contract.

Campaign – the action of displaying for commercial purposes, a finite number of Goods and / or Services having a limited and predefined stock, for a limited period of time established by the Seller.

Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Content

•   all information on the Site that can be visited, viewed or otherwise accessed by using electronic equipment;
•   the content of any e-mail sent to the Buyers by the Seller by electronic means and / or any other means of communication available;
•   any information communicated by any means by an employee / collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
•   information related to the Goods and/or tariffs practiced by the Seller during a certain period;
•   information related to the Goods and/or Services and/or tariffs practiced by a third party with whom the Seller has concluded partnership contracts, within a certain period of time;
•   data relating to the Seller, or other privileged data thereof.

My cart – section of the Account that allows the Buyer / User to add Goods or Services that he / she wishes to purchase at the time of addition or at a later time; if the Goods or Services are not purchased at the time of addition by making the Order, the Buyer / User will benefit from the service offered by the Seller tracking the Goods and Services by receiving Commercial Communications from him. Document – these Terms and Conditions.

Commercial communications – means of periodic information, exclusively electronically, any type of message sent (such as: e-mail/SMS/telefonic/mobile push/webpush/etc.)  containing general and thematic information, information on products similar to or complementary to those you have purchased, information on offers or promotions, information on Goods and Services added in the "Account / My Cart" section or the "Account / Favorites" section, as well as other commercial communications such as market research and opinion polls.   

Transaction – collection or reimbursement of an amount resulting from the sale of a Good and / or Service by INTERNATIONAL BRAND STORES SRL Buyer , by using the services of the card processor agreed by the Seller, regardless of the delivery method.

Specifications – all specifications and/or descriptions of goods and services as specified in their description.

Contract documents

2.1. By registering an Order on the Site, the Buyer agrees with the form of communication (telephone or e-mail) through which the Seller carries out his commercial operations.

2.2. The notification received by the Buyer, after making the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by phone.

2.3. For justified reasons, the Seller reserves the right to modify the quantity of Goods and / or Services in the Order. If you change the quantity of Goods and / or Services in the Order, it will notify the Buyer at the e-mail address or at the phone number made available to the Seller when making the Order and will return the amount paid.

2.4. The contract is considered concluded between the Seller and the Buyer at the time of receipt by the Buyer from the Seller, through the electronic post and / or SMS of the notification of dispatch of the Order.

2.5. The document and the information made available by the Seller on the Site will be the basis of the Contract, in addition to which is the warranty certificate issued by the Seller or a supplier thereof for the purchased Goods.

Online Sales Policy

3.1. Access in order to make an Order is allowed to any Client / Buyer.

For justified reasons , INTERNATIONAL BRAND STORES SRL reserves the right to restrict the access of the Client / Buyer in order to make an Order and / or to some of the accepted payment methods, if it considers that based on the client's / buyer's conduct or activity on the Site, his actions could prejudice in any way INTERNATIONAL BRAND STORES SRL In any of these cases, the Client / Buyer may address the Customer Service Department of INTERNATIONAL BRAND STORES SRl, in order to be informed about the reasons that led to the application of the above mentioned measures.

3.2. The communication with the Seller can be achieved through the direct interaction with him or through the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to justify it.

3.3 In case of an unusually high traffic volume coming from an internet network, INTERNATIONAL BRAND STORES SRL. reserves the right to ask Clients / Buyers to manually enter captcha validation codes, in order to protect the information within the Site.

3.4. INTERNATIONAL BRAND STORES SRL may publish on the Site information about Goods and / or promotions practiced by it or by any other third party with whom INTERNATIONAL BRAND STORES SRL has concluded partnership contracts, within a certain period of time and within the limit of the available stock.

3.5. All tariffs related to the Goods and/or Services presented on the Site are expressed in lei (RON) and include VAT.

3.6. Under the conditions provided by law, the price of the Electronic Goods displayed on the Site, includes the Green Stamp Tax. If the Client / Buyer requests details of the exact amount added to the price of the Good, he will contact the Customer Service Department INTERNATIONAL BRAND STORES SRL

3.7. In the case of online payments, the Seller is not / cannot be held responsible for any other additional cost incurred by the Buyer, including but not limited to currency conversion fees applied by the bank issuing his card, if the currency for its issuance differs from RON. The responsibility for this action lies only with the Buyer.

3.8 All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively for presentation purposes.

3.9. After 14 (fourteen) days from the purchase of a Good or Service, the Buyer will be asked to register a Review related to the purchased Good or Service. The request will be sent to the email address registered by the Buyer in the Account. In this way, the Buyer contributes to informing other possible Users / Clients / Buyers on the Site and is actively involved in the development of new Services and in detailing as fully as possible the characteristics of the Goods.

3.10. Reducerile oferite prin intermediul codurilor de reducere care sunt periodic oferite pe website-ul www.ib-stores.ro sau prin intermediul campaniilor de marketing ale www.ib-stores.ro nu se cumuleaza cu campaniile in care pretul produselor este oferit cu discount direct in magazinul online, caz in care pretul produsul este deja redus.

Assignment and subcontracting

4.1. The Seller may assign and/or subcontract a third party for Services related to the fulfillment of the Order, with the buyer's information, without the need for his consent. The Seller will always be responsible to the Buyer for all contractual obligations.

The right to intellectual and industrial property

5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of INTERNATIONAL BRAND STORES SRL ., to which all the rights obtained in this regard directly or indirectly (through use and / or publication licenses) are reserved.

5.2. The Client / Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, expose, include any Content in any context other than the original one intended by INTERNATIONAL BRAND STORES SRL, include any Content outside the Site, remove the insignia that signifies the copyright of INTERNATIONAL BRAND STORES SRL on the Content as well as the participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of INTERNATIONAL BRAND STORES SRL.

5.3. Any Content to which the Client / Buyer has and / or obtains access by any means, is under the incidence of the Document, if the Content is not accompanied by a specific and valid user agreement concluded between INTERNATIONAL BRAND STORES SRL and it, and without any implicit or expressly formulated warranty from INTERNATIONAL BRAND STORES SRL with reference to that Content.

5.4. The Client / Buyer may copy, transfer and / or use the Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.

5.5. If INTERNATIONAL BRAND STORES SRL gives the Client / Buyer the right to use in the form described in a separate user agreement, a certain content, to which the Client / Buyer has or obtains access following this agreement, this right shall extend only to that or those contents defined in the agreement, only for the period of its existence or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment from INTERNATIONAL BRAND STORES SRL for the respective Client / Buyer or any other third party who has / obtains access to this transferred content, by any means and who could be or is prejudiced in any way from this content, during or after the expiration of the user agreement.

5.6. No Content transmitted to the Client or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by it by accessing, visiting and / or viewing does not constitute a contractual obligation from INTERNATIONAL BRAND STORES SRL and / or from the employee / servant INTERNATIONAL BRAND STORES SRL who mediated the transfer of Content, if it exists, towards that content.

5.7. It is forbidden any use of the Content for purposes other than those expressly permitted by this Document or by the user agreement that accompanies it, if it exists.

Command

6.1. The Customer / Buyer may make Orders on the Site, by adding the desired Goods and / or Services to the shopping cart, and will complete the Order by making the payment by one of the ways expressly indicated. Once added to the shopping cart, a Good and/or Service is available for purchase to the extent that there is stock available for it. Adding a Good / Service to the shopping cart, in the absence of completing the Order, does not entail the registration of an order, implicitly the automatic reservation of the Good / Service.

6.2. By completing the Order, the Buyer agrees that all the data provided by him, necessary for the purchase process, are correct, complete and true at the time of placing the Order.

6.3. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation in which it is necessary to contact the Buyer.

6.4. The Seller may cancel the Order made by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of any party to the other or without any party being able to claim the other damages in the following cases:

6.4.1. non-acceptance by the issuing bank of the Buyer's card, of the transaction, in case of online payment;

6.4.2. invalidation of the transaction by the card processor agreed by INTERNATIONAL BRAND STORES SRL in case of online payment;

6.4.3. the data provided by the Client / Buyer on the Site are incomplete and / or incorrect;

6.5. The Buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 30 calendar days, without invoking any reason and without incurring other costs than those of delivery.

Thus, according to GEO no. 34/2014, the period of return of a Good or waiver of a Service expires within 14 days from:

– the day when the Buyer takes physical possession of the last Good – if the Buyer orders through a single order multiple products that will be delivered separately

– the day on which the Buyer takes physical possession of the last Good or of the last piece – in the case of delivery of a product consisting of several lots or parts,

6.6. If the Client / Buyer requests withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the respective product. If the Order is paid, the Seller will reimburse the amount within a maximum of 14 (fourteen) days from the date of informing the Seller by the Buyer of his decision to withdraw from the Contract. The amount will be returned as follows:

6.6.1. for orders paid by card online - >through a refund to the account from which the payment was made or by issuing an electronic voucher, at the Buyer's choice;

6.6.2. for orders paid with Po / reimbursement / iTransfer / Bank card - > by bank transfer or by issuing electronic voucher, at the Buyer's choice;

6.6.3. for orders paid by consumer credit - > cancellation / recalculation of installments contract.

6.7. The Seller may postpone the reimbursement of the amount until the receipt of the goods sold or until the receipt of a proof that they were dispatched, if he has not offered to recover the Goods himself (the most recent date will be taken).

6.8. If a Good and / or Service ordered by the Buyer, cannot be delivered by the Seller, the latter will inform the Client / Buyer about this fact and will return to the Buyer's account the value of the Good and / or the Service, within a maximum of 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed his intention to termination of the Contract.

6.9.1 Information on the characteristics of the product is available on the product pages of our Website. From a legal point of view, the content of the Site is not a proposal for a purchase contract, but a presentation of our offers. Therefore, if you place your order through our Site, your order will not be accepted. constitute an offer to purchase a product listed on this Site. Your order is followed by our acceptance, as described below.

6.9.2 The Order may only be placed through our Site. To do this, you will go through a simple process, at the end of which you will confirm the order by pressing the "complete order" button. The button will clearly indicate that placing the order implies your obligation to do so. payment. Before confirming your order, you are always informed about the total price to be paid and you will always have the opportunity to check and possibly correct the order.

6.9.3 After placing an order, you will receive an e-mail confirming the receipt and registration of your order. ("Receive Order /Confirm"). This does not mean that this order has been accepted. As set out above, your order is not valid. constitutes an offer to buy made by you. of a product listed on our Site. All orders are subject to acceptance by us. The contract between you and we will be formed only after our acceptance of your order. The contract will relate only to those products for which we have accepted the order placed by you, and will send you a confirmation of acceptance of the order by e-mail informing you that the product has been shipped ("Shipment Confirmation"). If we are unable to honor a contract due to insufficient stock of products, technical error or nonconformities found at the time of the shipping process, we will inform you of this situation and we will reimburse the amounts paid by you for these products, if applicable, in accordance with the refund provisions in the section regarding your rights. statutory withdrawal provided for in these Terms of Supply, within 7 days from the date on which you have communicated to us your decision to terminate the contract.

Privacy

7.1. INTERNATIONAL BRAND STORES SRL will maintain the confidentiality of the information of any kind you provide. The disclosure of the information provided may be made only under the conditions mentioned in this Document.

7.2. No public statement, promotion, press release or any other way of disclosure to third parties will be made by the Buyer / Client regarding the Order / Contract without the seller's prior written consent.

7.3. By transmitting information or materials through this site, you offer the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that Seller may freely use, for its own benefit, this information, ideas, concepts, know-how or techniques that you have sent us through the Site. INTERNATIONAL BRAND STORES SRL will not be subject to obligations regarding the confidentiality of the information sent, unless the legislation in force provides for other specifications in this regard.

Commercial Communications

8.1. The Buyer/User may change at any time his/her option regarding the agreement given to the Seller for Commercial Communications containing general and thematic information including information on offers or promotions, at any time, as follows:

8.2.1. by changing the settings in the Account in the "My subscriptions" section.

8.2.2. by accessing the unsubscribe link displayed in the Commercial Communications received from the Seller or.

8.2.3. by contacting the Seller.

8.2.4. Renouncing the receipt of Commercial Communications does not imply the waiver of the acceptance given for this Document

8.3. By adding Goods in the section of the Account:

"My Cart", the Seller will send to the Buyer / User Commercial Communications regarding:

•   when changing the price of goods or services added in the section "My cart",
•   to recommendations of Goods similar to those added in the section "My cart"
•   the existence of the Goods in the "My Cart" section and
•   Availability of stock Goods

"Favorites", the Seller will send to the Buyer / User Commercial Communications regarding:

•   when changing the price of Goods or Services added in the "Favorites" section,
•   to recommendations of Goods or Services similar to those added in the "Favorites" section
•   Availability of stock Goods

8.4. Following the purchase of a Good, the Seller will send to the Buyer / User Commercial Communications regarding:

•   suggestions of Goods or Services recommended to be used together with the purchased Good or Service

The Client/User may unsubscribe, at any time, from the Commercial Communications mentioned in point 8.3. above by accessing the unsubscribe link displayed in the commercial messages received from the Seller or by contacting the Seller in this regard.

Also, to improve the supply of Goods and Services and the buying experience, we will use your personal data. for conducting market research and opinion polls. The information obtained from these market researches and opinion polls will not be used by us for advertising purposes but only in those mentioned above. Your answers market researches and opinion polls will not be associated with your identity, transmitted to third parties, nor will they be published. You can object to the use of the data for market research purposes and opinion polls at any time, by accessing the unsubscribe link displayed in the message or by contacting the Seller.

Billing – Payment

9.1. The prices of Goods and Services displayed on the ib-stores.ro and bautura-online.ro sites include VAT according to the legislation in force.

9.2. The price, the payment method and the payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the delivered Goods and Services, the Buyer's obligation being to provide all the information necessary for the issuance of the invoice in accordance with the legislation in force.

9.3. The Seller will send to the Buyer the invoice related to the Order containing Goods and / or Services sold by INTERNATIONAL BRAND STORES SRL , as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account or by electronic mail, to the e-mail address mentioned by the Buyer in his Account.

9.4. For a correct communication of the invoice related to the Order, the Buyer has the obligations to update whenever appropriate the data from his Account and to access the information and documents related to each Order, existing in the Account.

9.5. By this method of communication, the Buyer, by accessing his Account, will have a record of the invoices issued by INTERNATIONAL BRAND STORES SRL being able to save and archive them in turn at any time and in any way he wants.

9.6. By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them by INTERNATIONAL BRAND STORES SRL to his Account through the electronic mail, at the e-mail address mentioned in his Account.

9.7. If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this aspect at the following email address: vanzari@ib-stores.ro

9.9. The Recommended Selling Price (RRP): The recommended prices displayed on the Platform are those recommended by the manufacturer of the respective brand or by the suppliers INTERNATIONAL BRAND STORES SRL presents these prices on the Platform, near the price at which INTERNATIONAL BRAND STORES SRL offers the respective product to customers.

9.10 The payment card data of the Client / User / Buyer will not be accessible to INTERNATIONAL BRAND STORES SRL and will not be stored by INTERNATIONAL BRAND STORES SRL or by the payment processor integrated in the Site, but only by the institution authorizing the Transaction or another entity authorized to provide card identification data storage services, about whose identity the Client / User / Buyer will be informed, prior to entering the data.

The entity authorized to provide card data storage services is euplatesc.ro, 

9.11. In certain cases, in order to maintain the security of the Transactions, when registering the Order, the Buyer will be required to authorize the payment by re-entering the password related to the Account or using the fingerprint in the case of mobile terminals that have this facility.

9.12. For security reasons of the Transactions, the Client / User / Buyer is advised not to remain logged on the Site and not to set the option of automatic logging on mobile devices. The disclosure of the access password in the account is not allowed and it is recommended to use a password with a strong security character (e.g.: contain at least eight characters, including uppercase letters, lowercase letters, numbers and special characters)

Delivery of goods

10.1. The Seller undertakes to deliver the Goods in the door-to-door courier system to the Buyer or according to the Client's option.

10.2. The Seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.

10.3. The Seller shall make delivery of goods and services only on the territory of Romania.

Transfer of ownership of property

11.1. The ownership of the Goods will be transferred upon delivery, after making the payment from the Buyer to the location indicated in the Order (meaning by delivery – the signing of receipt of the transport document provided by the courier or the signing of receipt on the fiscal invoice in the case of deliveries made by the Seller's staff).

Liability

12.1. The Seller cannot be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's fulfillment of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and especially for their loss.

12.2. By creating and using the Account, the Client / User / Buyer assumes responsibility for maintaining the confidentiality of the Account data (user and password) and for managing the access to the Account, and, to the extent allowed by the legislation in force, is responsible for the activity carried out through his Account.

12.3. By creating the Account and/or using the Content and/or placing orders, the Client/User/Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing on the date of creating the Account and/or using the Content and/or at the date of placing the Order.

12.4. After creating the Account, the use of the Content is equivalent to the acceptance of the changes made to the Terms and Conditions of the Site and/or the updated versions of the Terms and Conditions of the Site.

12.5. The Terms and Conditions of the Site may be modified at any time by INTERNATIONAL BRAND STORES SRL , which are opposable to customers / users / buyers from the date of displaying on the Site.Acceptance of the Terms and Conditions of the Site is confirmed by ticking the appropriate checkbox on the Site and / or by sending the Order and / or by making an online payment.

Processing of personal data

13.1 Please go through the Privacy Policy on the processing of personal data, which is part of this Document.

Use of Cookies

14.1. Please read the Cookies Policy, which is part of this Document.

Force majeure

15.1. None of the parties shall be liable for the non-performance of its contractual obligations, if such a non-performance on time and/or properly, totally or partially is due to a force majeure event. Force majeure is the unpredictable event, outside the control of the parties and which cannot be avoided.

15.2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the termination of the Contract without any of them being able to claim the other other damages- interests.

Applicable law – Jurisdiction

16.1 This Contract is subject to Romanian law. Any disputes arising between INTERNATIONAL BRAND STORES SRL and Clients / Buyers will be settled amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts of law in Cluj-Napoca

ONLINE SALES POLICY

1.1. The access in order to make an Order is allowed to any Client / Buyer.

For justified reasons , INTERNATIONAL BRAND STORES SRL reserves the right to restrict the Client/Buyer's access in order to make an Order and/or to some of the accepted payment methods, if it considers that based on the Client/Buyer's conduct or activity on the Site, his/her actions could prejudice in any way INTERNATIONAL BRAND STORES SRL . In any of these cases, the Client / Buyer may address the Customer Relations Department of INTERNATIONAL BRAND STORES SRL, in order to be informed about the reasons that led to the application of the above mentioned measures.

1.2. The communication with the Seller can be achieved through the direct interaction with the Seller or through the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to justify it.

1.3 In case of an unusually high traffic volume coming from an internet network, INTERNATIONAL BRAND STORES SRL.  reserves the right to ask Clients / Buyers to manually enter captcha validation codes, in order to protect the information within the Site.

1.4. All tariffs related to the Goods and/or Services presented on the Site are expressed in lei (RON) and include VAT.

1.5 All information used to describe the Goods and / or Services available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively for presentation purposes.